Privacy Policy – How Rabajee Protects Your Data

1. Overview

This privacy policy explains how rabajee collects, processes, stores, and protects the personal information of every user who visits our website, downloads our mobile application, or creates an account on the platform. At rabajee, we take data privacy extremely seriously. We understand that when you share your personal details with us — your name, your phone number, your payment information — you are trusting us with something valuable. We do not take that trust lightly.

This policy applies to all services provided by rabajee, including but not limited to account registration, game participation, deposits and withdrawals, customer support interactions, and promotional communications. Whether you are a first-time visitor browsing our homepage or a long-time player who logs into rabajee every day, this policy covers you.

By using rabajee in any capacity, you acknowledge that you have read and understood this privacy policy. If you disagree with any of the practices described here, please do not use our platform. You can also contact our support team at [email protected] if you have questions before signing up.

2. Data We Collect

When you interact with rabajee, we may collect the following types of information:

Data Type	Examples	When Collected
Personal Identity	Full name, date of birth, national ID number	Account registration & verification on rabajee
Contact Details	Phone number, email address	Registration, support requests
Payment Data	bKash/Nagad/Rocket account numbers, transaction IDs	Deposits & withdrawals on rabajee
Account Activity	Login history, game history, bet records, balance changes	Ongoing use of rabajee platform
Device Information	Device type, operating system, browser, screen resolution	Every visit to rabajee website or app
Location Data	IP address, approximate geographic location	Every session on rabajee

We want to be completely transparent about what we collect. Rabajee does not use hidden tracking methods or collect data through deceptive means. Everything listed above is gathered either directly from you when you provide it or automatically through standard web technologies when you visit our platform.

3. How We Use Your Data

Rabajee uses your personal data for the following specific purposes:

1. Account Management: To create and maintain your rabajee account, verify your identity, and ensure you meet our eligibility requirements.
2. Transaction Processing: To process your deposits and withdrawals securely through bKash, Nagad, or Rocket. Your payment data is used exclusively for completing financial transactions on rabajee.
3. Security & Fraud Prevention: To detect and prevent fraudulent activity, unauthorized account access, multi-accounting, and money laundering. Rabajee uses your login patterns, IP addresses, and device information to identify suspicious behaviour.
4. Customer Support: To respond to your questions, complaints, and requests when you contact rabajee support through chat, email, or other channels.
5. Platform Improvement: To analyse usage patterns and understand how players interact with rabajee so we can improve our games, features, and overall user experience.
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes that require rabajee to maintain certain records or report specific information.
7. Promotional Communications: If you have opted in, we may send you information about new games, bonuses, and promotions on rabajee. You can opt out at any time.

4. Data Storage and Infrastructure

All personal data collected by rabajee is stored on secure servers with enterprise-grade protection. Our database infrastructure includes multiple layers of security including firewalls, intrusion detection systems, and regular security audits. Data at rest is encrypted, and all data transmitted between your device and rabajee servers is protected with 256-bit SSL/TLS encryption — the same standard used by major banks worldwide.

We maintain regular backups of all data to prevent loss, and our backup systems are equally encrypted and secured. Access to personal data within rabajee is restricted on a need-to-know basis. Only authorized personnel who require access to perform their job functions can view player data, and all access is logged and monitored.

5. Cookies and Tracking Technologies

Rabajee uses cookies and similar technologies to enhance your experience on our platform. Here is what you need to know:

• Essential Cookies: These are required for rabajee to function properly. They handle things like keeping you logged in, remembering your language preference, and maintaining your session. You cannot disable these without breaking core functionality.
• Performance Cookies: These help us understand how players use rabajee by collecting anonymous usage statistics. We use this data to identify which pages are most popular, which games get the most play time, and where players experience issues.
• Functional Cookies: These remember your preferences — like your preferred deposit method, favourite games, or display settings — so you do not have to set them every time you visit rabajee.

Rabajee does not use third-party advertising cookies. We do not serve ads on our platform, and we do not allow external ad networks to place tracking cookies on our site. Your browsing activity on rabajee stays on rabajee.

6. Third-Party Data Sharing

Rabajee does not sell your data. Full stop. However, there are limited circumstances where we may share certain information with trusted third parties:

• Payment Processors: When you deposit or withdraw through bKash, Nagad, or Rocket, the transaction data necessary to complete the payment is shared with the relevant payment provider. Rabajee only shares the minimum data required.
• Game Providers: Some games on rabajee are developed by third-party studios. These providers may receive anonymized usage data such as game session duration and bet amounts, but never your personal identity or contact information.
• Legal Authorities: If required by law, court order, or regulatory request, rabajee may be obligated to share specific data with government agencies or law enforcement bodies.
• Security Partners: We work with specialized cybersecurity firms to audit our systems and detect threats. These partners may access limited data under strict confidentiality agreements.

Every third party that receives data from rabajee is bound by contractual obligations to protect that data and use it only for the specific purpose for which it was shared. We conduct regular reviews of our third-party partnerships to ensure ongoing compliance.

7. Your Rights as a Rabajee User

As a player on rabajee, you have the following rights regarding your personal data:

1. Right to Access: You can request a full copy of all personal data rabajee holds about you. We will provide this within 30 days of your request.
2. Right to Correction: If any of your personal information on rabajee is inaccurate or outdated, you can request that we update it. You can also update most details directly through your account settings.
3. Right to Deletion: You can request that rabajee delete your personal data. Please note that we may be required to retain certain records for legal or regulatory purposes even after your request.
4. Right to Restrict Processing: You can ask rabajee to limit how we use your data in certain circumstances, such as while a complaint is being investigated.
5. Right to Object: You can object to rabajee processing your data for specific purposes, including marketing communications. We will honour your objection promptly.
6. Right to Data Portability: You can request your data in a structured, commonly used format so you can transfer it elsewhere if needed.

To exercise any of these rights, simply contact rabajee support at [email protected] with the subject line "Privacy Rights Request." We will verify your identity and process your request as quickly as possible.

8. Children's Privacy

Rabajee is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has created an account on rabajee, we will immediately close the account and delete all associated personal data from our systems. If you believe a minor is using rabajee, please report it to [email protected] immediately.

9. Data Retention Policy

Rabajee retains your personal data only for as long as it is necessary to fulfil the purposes described in this policy. Here are our general retention periods:

• Active Accounts: Data is retained for the entire duration your rabajee account remains active, plus 5 years after account closure for legal and regulatory compliance.
• Transaction Records: Financial transaction data on rabajee is retained for a minimum of 7 years as required by anti-money laundering regulations.
• Support Communications: Customer support chat logs and email records are retained for 3 years after the last interaction.
• Marketing Preferences: If you opt out of promotional communications, your opt-out preference is retained indefinitely to ensure we respect your choice.

After the applicable retention period expires, rabajee securely deletes or anonymizes the data so it can no longer be associated with you.

10. Security Measures

Rabajee employs comprehensive security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security stack includes 256-bit SSL encryption for all data in transit, AES-256 encryption for data at rest, firewalls and intrusion detection systems, regular penetration testing by independent security firms, employee access controls with multi-factor authentication, and real-time monitoring for suspicious activity across all rabajee systems.

While we take every reasonable precaution, no system can guarantee 100% security. If you suspect any unauthorized activity on your rabajee account, contact us immediately through live chat for the fastest response.

11. Updates to This Privacy Policy

Rabajee may update this privacy policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes, we will notify registered players via email or through an in-platform notification on rabajee. We encourage you to review this policy regularly to stay informed about how we protect your data.

12. Contact Us About Privacy

If you have any questions, concerns, or complaints about this privacy policy or how rabajee handles your personal data, please reach out to us: